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“Seeing as it was Valentine's Day this week, I wanted to explore the effect relationships have on business, as well as innovation and marketing. There's a classic quote that saying ‘hello’ doesn't have a return on investment - it's about building relationships.
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If you’ve been reading my Leaders for any length of time, you’ll be aware of my ‘leave no trace’ mantra… that we should strive to give our cleaning teams as little – if any - unexpected work to do. You’ll also be aware of my argument that we need to support this by making it easy; ensuring that there are plenty of litter and recycling bins around for example, and that our recycling centres are open every day and outside of normal working hours. Also that they are free of charge to ordinary residents - to ensure that there’s no excuse for fly-tipping or putting recyclables into the waste for landfill.
Those thoughts came into play a couple of Fridays back when I needed to dump a double mattress that was beyond redemption. My daughter had warned that we’d never get it into the boot but following a lot of manoeuvring and some brute force my 2007 Honda Civic succumbed and off to the local tip I drove.
Asked for ID by the gateman, I pointed to the sticker one of his colleagues had put on my windscreen the previous year. “That’s out of date” he said. I didn’t have any ID with my address so was advised to go home and get some, but with the growing queue of cars I doubted I’d make it back inside before closing time. I tried everything… my advancing age, the fact that my daughter’s growing a baby that could be harmed if she had to help me wrest the mattress from the car, that I write about cleaning and had often written about visiting the dump and how bureaucracy and red tape encourage fly tipping, (yes, a threat, but made with a smile!). He invited me to pull over so I could call my daughter and ask her to WhatsApp some ID. She answered from the shower and wasn’t best-pleased with my request. Nor was her sister, who was in a meeting. Both sent what I needed within minutes, but the signal was poor so nothing came through. It was getting nearer to closing time and I can honestly say that had I felt I’d have been able to physically remove the mattress myself I’d have done so and left it there on the forecourt, driven off and faced the consequences later. I walked back to the man on the gate to let him know of my plans, but I think he must have read my mind as he allowed me to proceed into the tip. QED. Put too many barriers up for folk who want to do the right thing, and you'll turn us into criminals.
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This Week's News
The importance of cleaning and sanitation made a pivotal turn during the pandemic when the cleaning industry was suddenly thrown into the spotlight. This placed higher expectations on cleaning and hygiene operatives to provide cleaner, safer and more hygienic public spaces.
Solenis and Diversey Holdings have entered into a definitive merger agreement under which Solenis will acquire Diversey in an all-cash transaction valued at approximately $4.6 billion (enterprise value). Upon completion of the merger, Diversey will become a private company.
Headquartered in Wilmington, Delaware, Solenis is a leading manufacturer of speciality chemicals used in water-intensive industries, which was acquired by Platinum Equity in 2021. Diversey is a leading provider of hygiene, infection prevention and cleaning solutions based in Fort Mill, South Carolina.
The fast-growing start-up was co-founded last year by experienced environmental entrepreneur Nick Winstone with a mission to drive sustainable change in all markets that use cleaning products.
One of Britain's fastest growing facilities management companies, Atlas, has announced the appointment of Ed Bolton into the newly created position of cleaning managing director.
The industry-leading Institute has revealed that the groundbreaking BICSc Cleaning & Hygiene Audit App is now live and available for the first time to the public, following months of development and rigorous testing, with the official unveiling of the app taking place at the Cleaning Show in London next week.
While many of these injuries are due to repetitive or awkward movements that stress the musculoskeletal system, many of these injuries result from not using cleaning solutions properly.
The super-deduction that allows companies to claim 130% capital allowances on qualifying plant and machinery ends on 31st March 2023.
It used to be an unalterable principle that liquid cleaning agents were the way to go. However, Wetrok believes that liquid detergents can be linked to such issues as overdosage, heavy canisters and high carbon emissions during transport - and has thus come up with a new cleaning method that eliminates all of these problems: Wetrok Granuline (cleaning with granulate).
"Ourfresh-e delivers premium pleasant fragrances which enhance the ambience of any venue, helping to reassure consumers that premises are clean, fresh, hygienic and safe," says P-Wave sales and marketing manager Mark Wintle.
It may be small but it's perfectly-formed: meet the Prochem 11.4in. TM3 CRB.Let's start by clearing up those initials: CRB stands for contra-rotating brushes. The twin brushes rotate in opposite directions giving a very stable and balanced cleaning system.
This latest model joins a prestigious stable of CRB units which includes the larger 17in. TM4 and the PRO 35. Looking for a more compact, lightweight alternative? The stainless steel TM3 is the solution and only weighs 12Kg!
New research reveals how recruitment challenges are encouraging employers to consider ex-offenders. The findings mark the launch of Sodexo's new campaign, 'Starting Fresh', which will encourage, and provide guidance to businesses on proactively hiring ex-offenders.
One in three (30%) UK businesses in the private sector do not currently employ any ex-offenders, despite the majority (62%) saying they are struggling to fill positions. 43% report finding it difficult to fill in excess of ten current vacancies.
And with householders increasingly having less time to prioritise window cleaning specifically, the growth of the industry has been substantial and there are now over 31,000 window cleaning businesses operating in the UK alone.
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