Cleanzine: your weekly cleaning and hygiene industry newsletter 25th July 2024 Issue no. 1124
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Southbank Centre appoints OCS as part of a multi-million FM investment programme
Southbank Centre has awarded OCS a contract to supply total facilities management services to its sites. Services include cleaning, hard services (mechanical & engineering and projects), and event support.
The core multi-million-pound contract will be carried out over five years, with potential for extension, along with additional yearly projects of added value, to enhance the facilities at Southbank Centre.
The victory in securing this prestigious contract is attributed to the strong and sustained engagement between the teams at OCS and Southbank Centre. The foundations of a strong working relationship have fostered outstanding collaborative engagement throughout the tender process. The contract went live on 1st April, with a transfer of over 100 front-line colleagues from the incumbent service provider to OCS.
Southbank Centre sought a contractor capable of addressing the unique needs of its dynamic business, including three main properties --Royal Festival Hall, Queen Elizabeth Hall and Hayward Gallery - and other satellite locations. As a hub for the arts community, the spaces within Southbank Centre are constantly evolving spaces, to accommodate a busy calendar of events. The OCS team has committed to a service with exceptional agility in supporting this client's building-repurposing initiatives.
OCS's technological offerings, particularly its smart building technology, ABi, caught the attention of Southbank Centre. Post-mobilisation, it plans to implement ABi to assist in reaching and monitoring sustainability goals and fostering best practices for efficiency gains across operations.
In addition to shared commitments to greener practices, OCS and Southbank Centre share a dedication to empowering the local community in London. To ensure a positive impact, OCS commits to hiring from within the local community for outsourced services and further employment. Additionally, the contractor is committed to providing apprenticeships during the contract tenure and contributing to social mobility within the community.
This successful tender marks the commencement of a promising partnership. Together, OCS and Southbank Centre are focused on future-proofing and decarbonising the estate, while simultaneously empowering local communities. OCS takes pride in this achievement and looks forward to the collaborative journey ahead.
"We're looking forward to building a strong relationship with Southbank Centre," says Claire Rumsey, sector managing director - private fm, destinations at OCS. "Our commitment is to support this client in maintaining its role as a hub for the South London community, creating welcoming spaces for both locals and visitors. Additionally, we are enthusiastic about implementing intelligent solutions to enhance the facilities and foster sustainable practices."
Hilton Wells, head of facilities at Southbank Centre, says: "We are excited about the collaboration with OCS and the contractor's dedication to delivering our specific requirements. Its commitment to building a strong and cooperative relationship has been clear throughout the process. We believe that the team's expertise will play a vital role in preserving our status as a hub for the arts community and improving our facilities. We anticipate a successful and mutually rewarding partnership."
The Southbank Centre is the UK's largest arts centre occupying a prominent riverside location that sits in the midst of London's most vibrant cultural quarter on the South Bank of the Thames. It exists to present great cultural experiences that bring people together. This is achieved by providing the space for artists to create and present their best work and by creating a place where as many people as possible can come together to experience bold, unusual and eye-opening work. Southbank Centre wants to take people out of the everyday, every day. The site has an extraordinary creative and architectural history stretching back to the 1951 Festival of Britain and is made up of the Royal Festival Hall, Queen Elizabeth Hall, Purcell Room and Hayward Gallery as well as being home to the National Poetry Library and the Arts Council Collection. It is also home to six Resident Orchestras (Aurora Orchestra, Chineke! Orchestra, London Philharmonic Orchestra, London Sinfonietta, Orchestra of the Age of Enlightenment and Philharmonia Orchestra).
www.ocs.com | www.southbankcentre.co.uk
16th May 2024