Cleanzine: your weekly cleaning and hygiene industry newsletter 25th July 2024 Issue no. 1124

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GMS Group wins Gloucestershire contract and works with Fidelis to provide cleaning services

Colliers, a global leader in corporate real estate services, has appointed GMS Group as its partner across Gloucestershire in a second contract win for the cleaning & security specialist. GMS – appointed by Colliers as its partner for key sites in the West Midlands in 2023, has partnered with commercial cleaning specialist Fidelis, part of React Group, to deliver the cleaning services.

GMS is supporting Colliers, the managing agent for Gloucester City Council, with cleaning and security services across Eastgate Shopping Centre, King's Walk Shopping Centre, St Oswald's Retail Park and King's Square, all in Gloucester.

The cleaning services will include looking after mall cleaning, public conveniences, service areas and periodic deep cleaning, while the security services will include manned guarding services, mobile patrols, opening and locking properties, key-holding and vacant property inspections.

"After completing a rigorous tender process, we are thrilled to take on the provision of cleaning and security services for Colliers in Gloucestershire, building upon the strong relationship we have established in delivering the West Midlands contract and which we hope we can provide a springboard for future opportunities to work together," says GMS commercial director Lisa Nicholson.

"We are pleased to be partnering with Fidelis for the delivery of cleaning services for this contract as it shares our values around quality delivery, transparency and looking after employees.

"To give opportunities to new talent we have recruited a number of local people and helped with the cost of funding Security Industry Association licences to help those transferring from other sectors.

"The team ethos is already becoming well established, and they are working together to deal with incidents as they occur at the shopping centres. Senior colleagues visited the team recently as part of our recognition system, whereby they were thanked for doing a great job."

Chris Ryan MBICSc, Director of Fidelis, says: "Fidelis is pleased and excited to be working alongside GMS in support of the Colliers Gloucester contract. Working closely with GMS from the start it was clear our values were aligned, and we were able to bring together our specialisms in our respective fields to collaboratively offer an effective service delivery solution to support Colliers Gloucester. We look forward to working with GMS and Colliers on this fantastic opportunity, as we develop our already great relationship."

The Gloucestershire contract will build on the success of GMS's existing partnership with Colliers. The real estate leader appointed GMS as its partner for the West Midlands, covering key sites including Birmingham Wholesale Market, Arena Central, Mercia Park and other shopping centres, car parks and industrial estates.

Colliers Sourcing Manager Stacey Gray Lindsay comments: "We were delighted to award GMS the contract for Gloucestershire after the company impressed us during the tender process, allowing us to now build our growing relationship in a new region.

"GMS's successful delivery of their West Midlands contract has been impressive as its customer service, agile culture and professionalism have surpassed our expectations - a trend we are already seeing in Gloucestershire. The GMS partnership with Fidelis for the delivery of the Gloucestershire contract will provide Colliers with access to additional specialist cleaning services, giving us strong partners to meet our contract requirements."

Image, from left: Steve Ray of Colliers, Hannah Print of Fidelis, Jason Robinson from Colliers, Simon Williams of GMS and Tim Winterburn from Colliers

www.gms-group.co.uk | www.colliers.com | https://fidelisgroup.co.uk

22nd February 2024