Over the years I've worked at two companies that were highly trade-unionised. The first was a manufacturing company where we'd see workers in a particular department down tools seemingly as often as they could... say, if temperatures fluctuated too far from acceptable levels, they'd walk out and sit in the canteen drinking tea until things had normalised. Their 'time out' adversely impacted everyone on the other production lines who needed the parts the strikers should have been handling, to be able to meet their own assembly targets, but I doubt they thought about that. I recall a collective groan going around our offices as we discovered that this militant department was 'out' yet again and the extra work it would involve to get everything running smoothly once more. The second was as a trainee journalist at a large publishing company, where the 'closed shop' arrangement meant that everyone had to take time out to attend regular union meetings whether we wanted to or not and however much pressure we might be under with publishing deadlines at the time. As you might imagine I felt that union membership wasn't a great thing for employers to contend with - or for those of us who wanted to work - but this negative feeling has changed a little over the years as I've seen some of the positives union membership can bring to both sides.
I'm in regular receipt of newsletters emailed out by several trade unions whose members include cleaning staff and while they tend to publicise ongoing disputes or up-and-coming industrial action, there are sometimes more encouraging messages. United Voices of the World, for example, is currently publicising free maths and English courses, which will enable members to benefit from 21hrs worth of bespoke tuition, without having to fork out for tuition fees. What a great idea!
The UK cleaning industry in particular relies a great deal on a workforce whose main language tends not to be English and this can create barriers in workplaces where employees have a variety of mother tongues rather than just one. I can imagine it can feel isolating for those who don't fit the mould. I'm wondering whether any UK contractors offer English as part of the cleaning training packages you put your employees through, and also what you feel about trade unions. Good or bad? If you're an overseas reader what are your thoughts on unions and do you do whatever it takes to help integrate those non-native workers whose command of your language isn't great? I'd love to know how you deal with the challenges faced.