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Incentive QAS awarded contract extension with Link Group
Incentive QAS has been awarded a further three-year contract with Link Group after supporting the organisation through its UK expansion.
Link Group, a specialist in financial administration solutions headquartered in Australia, completed its acquisition of London based Capita Asset Services (CAS) from Capita in 2017, to extend its UK and European operating platform. Included in the purchase were six locations and shortly after the transition Incentive QAS was awarded the facilities management contract by the newly formed UK branch of Link Group.
Incentive QAS worked closely in partnership with Link Group during the initial three-year term to close operations at the Huddersfield site but continues to provide ancillary landscaping, pest control and reactive maintenance services. Incentive QAS also closed the Beckenham site and mobilised the new Leeds office in January 2020 where it provided all cleaning and maintenance services.
The UK-wide cleaning and FM contract was up for renewal in early 2022 and after a competitive tender process, was re-awarded to Incentive QAS. The new three-year contract will see Incentive QAS providing a total FM service across Link Group's five sites (Huddersfield, Leeds, Ipswich, Exeter and London) including daily cleaning services, waste management, washroom services, window cleaning, pest control and full planned and reactive M&E services.
"Incentive QAS has partnered closely with us as we further established our business in the UK,” says Mark Ringsell, divisional facilities manager at Link Group. The company has provided an excellent service throughout the pandemic and we are pleased to award it a further three-year contract after a competitive tender process, where it offered a best value for money solution."
Jamie Wright, managing director, Incentive QAS adds: "We've built a great working relationship with Link Group over the past few years, providing cleaning and FM services throughout a challenging time. Our company vision it to have staff and clients who love working with us and we're delighted that our contract retention rate is so strong."
7th April 2022