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Resilient strategies, product innovations and 'missing fingers': Highlights from May's BICSc Lab on Business Resilience
Last week, the British Institute of Cleaning Science hosted its first BICSc Lab event at the Queen Elizabeth II Centre in Westminster, London. No corner of business resilience remained unexplored, with keynotes covering the importance of training, preventing accidents and the resilient routines of successful companies.
Chief operating officer, Neil Spencer-Cook demonstrated how training can enhance a company's resilience by keeping employees happy, motivated and productive while Darwin Clayton shared the harsh consequences of workplace accidents with a story of an employee who failed to report losing his finger in a mincer at a pie factory - if the audience wasn't vegan already, they probably are now...
At lunch, attendees gathered at Rubbermaid Commercial Products' customer open day to see demonstrations of the latest innovations in cleaning. It was inspiring to see the health and safety of the cleaning operative being put at the centre of many of these product developments, with solutions to minimise heavy lifting and touching hazardous waste.
Guest speaker for the day, Hanna-Maria Ahonen explored the difference of 'deep' work and 'shallow' work and proved that it's ok to let yourself be bored as this is often when your most creative ideas come out. In a culture of being constantly switched on, Hanna-Maria showed the importance of switching off, by taking a breather from social media and utilising time effectively - these are the traits of the most resilient leaders and companies.
The event closed with Rob Shaw sharing his expertise on the role of cleaning in preventing slips, trips and falls in the workplace, drilling home the significance of training employees in not just 'how' to clean, but 'why'.
The next BICSc Lab event, in association with Citation, takes place on 17th July in Birmingham and will focus on the role of HR and health & safety for the cleaning sector. To find out more and book a free place visit:
23rd May 2019