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For the love of laundry
Bradford-based laundry chemicals manufacturer Christeyns, has recently won a contract to supply world class, leading hotel Adare Manor with laundry detergents and supporting machinery.
Adare Manor, located on the banks of the River Maigue in County Limerick, Ireland, is the former seat of the Earl of Dunraven and Mount-Earl and now a luxury five-star hotel. The property, set on 840 acres and incorporating a championship golf course and the only La Mer Spa in the British Isles, was awarded 'Hotel of the Year 2018' at the Virtuoso Best of the Best Awards.
In summer 2017 the venue underwent extensive refurbishment and now hosts 104 bedrooms, a ballroom that can accommodate up to 350 guests, a year-round wedding business, plus its dining facilities, spa and golf clubhouse.
It is no surprise therefore that the laundry at Adare Manor has a lot to cope with!
The hotel laundry, which comes under the jurisdiction of director of housekeeping Kate Feighery, runs both a dry cleaning and a wet cleaning system. Along with the day to day laundry of sheets, towels and catering linens, there are 515 staff uniforms to keep in pristine condition and guest laundry requirements which can be anything from socks to wedding gowns.
Laundry, and the linens themselves, is a considerable outlay for any operation, but especially for a five-star hotel. Adare Manor's deluxe rooms feature king-sized beds, with luxurious 300-thread count, 100% cotton bed linen, goose down pillows and duvets, plus 650g cotton towels and monogrammed bathrobes.
The hotel management team understands the value of high quality textiles in terms of providing guests with an exceptional experience and that in order to facilitate this, laundering standards must be second to none.
As well as detergents, Christeyns provided extensive training for the laundry team of 14, who are adept at dealing with even challenging laundry issues as well as the day to day running of a very busy laundry. Open seven days a week for at least 12 hours a day, the laundry currently processes, on average, 41,100 kilos of laundry a month. This will increase in the summer months.
For Christeyns, being awarded the laundry detergent business for such a highly prestigious hotel was a proud moment.
"We couldn't be happier to be working with Adare Manor and we are delighted to help support them with our range of services and expertise," says Dave Aveyard, Christeyns operations director. "The work we have carried out is part of an ongoing strategy as we look to further develop this market sector of luxury hotels in the UK and Ireland."
Says Kate Feighery: "The laundry facility has gone from strength to strength since the new system has been in operation, making a huge difference to both the quality of output and the day to day work experience for our laundry staff.
"One of the first things you notice is the lovely smell when you take the laundry out of the washer. And it's not just our staff that have noticed. Guests have asked me where they can buy the fabric softener we use!"
14th February 2019