Cleanzine: your weekly cleaning and hygiene industry newsletter 18th April 2024 Issue no. 1110

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With its new Robo 2, Carlisle Support Services brings robotics to services industry

As a leading provider of cleaning services to the rail industry, Carlisle Support Services is driving innovation, through the introduction of service robotics. Currently deployed at Hull Paragon Station, Robo 2 is supporting the contractor's employees with the cleaning contractual agreements in place with longstanding client, First TransPennine Express.

Using its patented laser navigation system, the Robo 2 detects its surroundings and automatically cleans the entire floor. Following an installation survey to map the cleaning area, the machine scrubs and dries the floor, all with minimal human contact. An operator simply fills the machine with water, switches it on - and the Robo 2 gets to work.

"It is innovative ideas like the Robo 2 which can really enhance our service offering to customers," notes Paul Evans, managing director for Carlisle Support Services. "Knowing that the Robo 2 is capable of thoroughly cleaning and drying all soft flooring in a safe way, allows our teams to concentrate their efforts on alternative tasks.

"At Carlisle we are determined to deliver the best service to our clients and the use of innovative robotics is an exciting development. We look forward to extending our offering of the Robo 2 to further clients in the near future."

Steve Lee, head of customer experience at First TransPennine Express says:

"The experience that our customers encounter is of the utmost importance to us and is central to the First TransPennine Express vision and values in taking the North further. It's therefore great to see Carlisle Support Services investing in innovative ideas which can only continue to improve the high levels of cleanliness and presentation that we have in our stations."

Photography captured by Ryan Hammond, Videographer for Impellam Group
W: www.carlislesupportservices.com

1st September 2016