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Carlisle awarded Arriva contract
Carlisle Support Services has been awarded the contract to provide Arriva, the UK's largest bus operator, with fleet and depot cleaning services. The contract will be the UK's biggest bus cleaning contract and will involve operations across the country.
This contract win exemplifies the type of enlightened partnership approach to providing soft services for which Carlisle has become renowned and the company has worked with Arriva to produce a service delivery model which will accommodate the diverse needs of a leading transport operator.
The contract will be marked by the introduction of value-engineered solutions which will both improve efficiency and improve the passenger experience. An important element of this is the introduction of various hand held technologies to improve communications, as well as work tracking and reporting.
"This is an impressive contract win, with an equally impressive client," says Adam Williams, Carlisle's Operations Director. "The Arriva contract fits well within our contract portfolio, adding to it in a way which won't detract from anything we do for our other major clients."
Carlisle Managed Services is a brand within Carlisle Support Services, one of the UK's leading providers of business support services including; cleaning, security, events personnel, electronic security systems, retail support and shopfitting activities. Carlisle Support Services operates in the UK, Ireland and Europe, and is said to be the UK's largest provider of cleaning and security services to the passenger transport sector.
20th December 2012