Cleanzine: your weekly cleaning and hygiene industry newsletter 18th April 2024 Issue no. 1110

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Soap sales soar after dispenser link at Knight Air

Knight Air Products is a busy distributor in the North West of England, whose customers consist of a wide variety of commercial, industrial, hospitality and healthcare establishments, and local authorities.

Starting out as a supplier of fragrance machines by the current MD Paul Knight's father, the company soon branched out into general cleaning supplies and has now further expanded into nursing and residential homes, leisure centres, schools and colleges, and an increasingly important sector, the food industry.

One of their biggest customers in this sector supplies the major national supermarkets, so of course hygiene cannot be left to chance.

That's one of the reasons Knight Air Products is a Greyland brand cleaning chemicals distributor.

"We like to use as many suppliers located in the North West as possible. With Greyland being only an hour away we are able to collect if we need to, but they are always happy to help us out in a tight situation, such as when we have a new customer in pressing need. They will make up an order for us at the shortest notice without a grumble and at no extra cost.

"Another thing we like about dealing with Greyland is that we deal with a team, not just Roger the rep. Neil, Jamie, or anyone in the office will take a call and deal with it, not leave us hanging while they look for somebody else."

Knight Air Products has found that since taking on the UK distribution for Dudley Industries, a leading manufacturer of stainless steel washroom dispensers, sales of Greyland soaps have increased significantly. Partly due to how they are presented in conjunction with the dispensers on their web site, there are other reasons.

"We offer a next day delivery service via courier nationwide - Internet customers expect it - and because of Greyland's keen pricing, we've also been able to take on washroom services customers as they do not have to take pallet quantities to get the price level they seek.

"We have found that the Greyland brand is trusted by our customers.

"The common sense labelling also says exactly what is in the bottle or canister - and it works every time.

"We've even had Greyland test some competing products for us, where we've lost business due to false claims that cheaper products were just as good. Chemical analysis showed that the products were only cheaper because they had a lower percentage of active ingredients - or none at all!

"Needless to say, that report won us back the business!"

For more information about Greyland products, contact:

Greyland Tel: +44 (0) 161 476 3607 Fax: +44 (0) 161 476 3708
Email: [email protected] Web: www.greyland.co.uk

For more information about Knight Air Products and how they can act as your warehouse, contact:

Tel: 01772 687707
Email: [email protected] Web: www.knight-air.co.uk

28th June 2012