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Voting with their feet paid off for Bulgarians
A news report on Bulgarian TV that a train's cleanliness had been so poor that it had forced some passengers to seek an alternative means of travel has led to some much needed changes, reports the Focus Information Agency.
"We will improve the control and organisation connected with hygiene on trains," said Dimitar Kostadinov, manager of the passenger services division at Bulgarian State Railways (BDZ), speaking at a press conference. "A separate cleaning department was established last July with its own director and administration."
Indicating that the age and condition of the rolling stock had an impact on the cleaning services, he said that a programme for carriage repairs had been in place for two years and that some 15 carriages had undergone repairs in that time.
"We would like to put emphasis on the measures for the service quality," he said.
Image: Bulgarian train, courtesy of www.focus-fen.net
12th February 2015