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Simplifying compliance with complicated regulations
Selden research had hinted that it was using the show to launch something pretty spectacular but had managed to keep everything really quiet and there was nothing on the company’s website to indicate what it would be, so it was with eager anticipation that we stepped onto the stand.
People so often say there is little that’s new in cleaning but we often come across some real innovation. I have to admit that on this occasion though, once Mark Woodhead had given his presentation, my response was: “If I don’t see anything else that’s new at this exhibition, what you’ve just shown us has made our visit to Amsterdam worthwhile.” Selden’s new service is absolutely brilliant and I can’t imagine anyone not being impressed by it.
We read about all the ‘red tape’ that’s strangling businesses everywhere and know that keeping up-to-date with changing regulations can be difficult, but until Mark explained just how much is involved we had no idea just what a nightmare it is. He talked about how COSHH and REACH are ‘joined at the hip’ and how – with COSHH being updated regularly, ever expanding Safety Data Sheets can now sometimes be 20 pages long and totally confusing for the layman. We could see that the volume of work required to keep the right side of the law is becoming unbearable.
Selden’s new system, ‘Clean FM’, is, essentially, a QR Code-based, constantly updatable menu available on-site, that allows contract cleaners to work safely and within the law with regard to the production of up-to-date Safety Data Sheets, Risk Assessments and the likes of dilution rates and Personal Protective Equipment. It also enables them to produce workflow charts and task cards – again on-site, and update them to suit changing job requirements or product formulations. It takes the headache out of dealing with all the red tape and allows the cleaners to get on with the job in hand.
More importantly perhaps, the incorporation of an app allowing feedback gives contractors the chance to rectify problems early on with a view to retaining a contract rather than losing it.
“Those who’ve looked at this are really impressed,” said Mark. “It’s all about fine end customer service. And it saves millions of pieces of paper!”
The system, which is offered free of charge to the company’s customers, is really too clever to explain comprehensively here in a Show Daily, so look out for our more in-depth article which will feature in Cleanzine very soon.
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7th May 2014