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Get ahead of the Games
Ashley Hoadley of Darwin Clayton outlines risk management issues affecting the cleaning industry during London 2012
Starting this week, millions of people will be celebrating the London 2012 Olympic and Paralympic Games. It's important, therefore, to consider the impact the Games will have on your daily business operations. Transport infrastructure will be exceptionally busy, with thousands of extra visitors in the capital. Operators of cleaning fleets could be affected by transport changes and special measures which have been put in place for deliveries.
While it will impact primarily on London businesses, many other events are taking place across the UK, meaning transportation and delivery issues need to be carefully reviewed.
Security is of paramount importance during the Games and all vehicles within London for commercial activities during the Olympics are subject to spot checks and must have proof of legitimate business in the area. Owing to temporary restrictions, some deliveries will need to take place out of normal operating hours and, in severely impacted locations, may only be possible between midnight and 06.00. Additional vehicles, with appropriate motor fleet cover, may be needed to cope with limited time delivery slots.
Transport for London's code of practice for out of hours deliveries includes switching off or modifying reversing alarms, if not subject to health and safety requirements. This could increase risk exposure to incidents and lead to an increase in claims.
Making deliveries during the night could see drivers temporarily classed as night workers under the EU working time directive, having a knock on effect on working hours and employment terms. Where an operator's licence has environment restrictions noted, an application for a temporary change of hours must be applied for and granted. Potential hazards during night work such as safety and security need to be considered by the employer.
How can businesses be prepared?
* Our new look website includes advice on risk and insurance for the cleaning industry during London 2012
* Reduce the number of journeys made during the working day and, where possible, use alternative methods for meetings, like conference calls
* Allow more time for travel and consider alternative routes
* Keep staff, suppliers, customers and visitors informed about your Games-times working arrangements to safeguard your brand
* Test logistics before the Games and review measures during the Games and alter arrangements if required
* For travel advice visit www.london2012.com and www.tfl.gov.uk
26th July 2012