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Sercon celebrates new association with cleaning contract win
Ayrshire based cleaning and security service provider, Sercon Support Services, has beaten off stiff competition to be awarded a cleaning services contract with Hanover (Scotland) Housing Association.
Hanover currently manages homes for more than 5,000 residents throughout Scotland, offering the choice of rented; shared ownership; shared equity and fully owned housing.
The contract win will see Sercon provide office cleaning services to Hanover's head office in Edinburgh, which houses up to 100 staff and includes HQ Departments, East Area Office, Telecare Centre and the McDonald Rooms Conference Centre, which caters for internal and external events.
"We're delighted to win the contract with Hanover, and look forward to working with the organisation and building on this new partnership," says Sercon's managing director Lorraine Stevely. "This contract further strengthens our existing portfolio of office cleaning; close cleaning and deep cleans which we currently provide to a number of housing associations across the central belt."
Janet McGrouther, Hanover's Procurement and Facilities Manager, says: "Sercon secured the contract after successfully taking part in a competitive tender process. There was substantial interest in this tender exercise and Sercon's bid was the strongest in all areas, in particular demonstrating quality of service and communication with client and internally with its own staff."
This contract win comes at a pivotal time for the Irvine-based company, as 2011 marked Sercon's 10th year in business. Since being founded in 2001, Sercon has grown to become a quality provider of cleaning and security solutions to the private and public sector, across Ayrshire, Paisley, Glasgow, Edinburgh and throughout Scotland and the North of England.
"2011 proved to be a significant year for the company, from our first ever local authority win following an intensive 'tender ready' project supported by the Supplier Development Programme and North Ayrshire Council Economic Business Development team to our recent award win at the Ayrshire Business Awards for Excellence in Customer Service," adds Lorraine.
Sercon's comprehensive range of services include; cleaning services - from general office cleaning and close cleaning to specialist deep cleans, including aviation and wind turbines; support services such as pest control and window cleaning and security services, including manned guarding and security mobile patrols, emergency response, key-holding and vacant property inspections, remote monitoring and CCTV, all of which can be delivered as integrated packages or individual service contracts.
16th February 2012