Cleanzine_logo_2a.jpgCleanzine: your weekly cleaning and hygiene industry newsletter 17th December 2015 Issue no. 704

Your industry news - first    Number 1 for Recruitment

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International News
Products

Vectair Systems honoured as International Green World Ambassador

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Vectair Systems was honoured as International Green World Ambassador at a special presentation ceremony recently at the Houses of Parliament, London.
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Cleaning up the detergents industry by sustainable development

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The premier Sustainable Cleaning Products Summit was hosted in Paris recently and the consensus was that the cleaning products industry needs to take greater steps to address its environmental and health impacts...
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ISSA/Interclean calls for entries for the Amsterdam Innovation Awards

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The Amsterdam Innovation Awards are now open for entries. All exhibitors are invited to enter their most innovative designs to be judged by an independent, international jury.
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EcoWaste 2016 opens its doors in just over a month

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EcoWaste 2016 will take place in Abu Dhabi from 18th to 21st January 2016, at the Abu Dhabi National Exhibition Centre.
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TVH becomes official distributor of Lonking lift truck parts

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As of now, TVH is an official distributor of Lonking lift truck parts for the EMEA region. Lonking relies on TVH for a fast and efficient delivery of its parts in Europe, the Middle East and Africa.
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Reliable cleanliness in the National-Garden-Show (BUGA) City of Havelberg

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When the old road sweeper owned by Havelberg's municipal depot broke down right at the beginning of the BUGA 2015, a German National Garden Show hosted - for the first time simultaneously - by five different cities and communities from two neighbouring federal states, rapid help was called for.
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Technology will become biggest challenge for facilities managers

A recent webinar, jointly hosted by FM software provider Service Works Group and the Facilities Show and featuring a panel of leading lights from the facilities management profession, opened with the results of an online registration poll which revealed that technology will be the biggest challenge faced by those in the profession in the future.
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CIRI's Spring 2016 Science & Research Symposium: second call for papers

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The Cleaning Industry Research Institute International has made a second call for papers for the conference it is organising with the Institute of Inspection, Cleaning & Restoration Certification and the Journal of Cleaning, Restoration & Inspection. The deadline for submission is 15th December 2015.
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Hydrophobic coatings market and surfaces forecast to 2023 examined in new research report

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Low-performance, semi-commoditised hydrophobic materials have been used on building surfaces for years. However, the most innovative self-cleaning building products - windows, tiles and wall panels - have tended to use hydrophilic technology.
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Recycling & Recovery International Trade Fair to analyse circular economy from all perspectives

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According to estimates from the European Commission, if all of the applicable legislation concerning waste management were to be implemented, more than 400,000 jobs would be created in the European Union, of which 52,000 would be in Spain.
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Workers at 15 US airports join pre-Thanksgiving Day nationwide fast for $15 and union rights

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According to a University of California-Berkeley Labour Centre report detailing the stunning rise of poverty jobs at US airports, 37% of cleaning and baggage workers live in or near the poverty level.
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European tissue industry launches multilingual hand-hygiene hub

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The European Tissue Symposium has launched a new website, which offers a one-stop-shop for information and sound science. It will prove invaluable for anyone looking for details on the most hygienic way to dry hands following a visit to the washroom.
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'Down Under' discovers advantages of waste-to-energy

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The ground has been broken for one of Australia's most innovative biogas projects. In the next 14 months, German biogas plant manufacturer Weltec Biopower and its project partner Aquatec Maxcon will establish a biogas plant in a Melbourne suburb.
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Welcome to the

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Cleanzine - the original Cleaning & Hygiene industry e-news

Read by industry professionals in 163 countries worldwide!
 

This will be our last issue of Cleanzine prior to our Christmas break as we're about to enter our season of excess...

Sorry if I sound jaded but I know I'm not the only one to be frustrated at how early what is supposed to be the season of goodwill is foisted upon us, with some stores playing Christmas music from late October and the shelves stocked with festive goodies and advertising geared towards making us spend more than we can afford on things our loved ones don't need and probably won't appreciate!

Facebook is adorned with images of Christmas trees almost hidden by far too many presents for the recipients to get the most out of, posted in some cases by families that I know ought to be spending the money elsewhere (or working fewer hours so they can at least see their children grow up). The excess is becoming frightening and I'm glad I'm no longer involved, since for at least 20 years now our family has been exchanging token presents and home-made gifts in an attempt to get back to the real spirit of Christmas. Our bank accounts - and stress levels - are far better for it.

With so many UK families now having to use food banks and ever greater numbers of homeless people crammed into hostels and bed & breakfast accommodation - and of course the millions of homeless and displaced people worldwide, the idea of over indulgence at Christmas now feels obscene.

As you may well imagine, I was delighted to learn that teams from Julius Rutherfoord will be providing free cleaning and other services to the 'Crisis at Christmas' centres around the country. These centres will be helping some 4,000 people - sadly just a small percentage of Britain's homeless - have a better Christmas than they might otherwise have done and I congratulate those involved for remembering the true spirit of Christmas.

Our next issue will be broadcast on 7th January. If you have news you'd like to share with the rest of Cleanzine's readers, please do send it in - when it comes to press releases I'm happy to be indulged! And whether you're taking a break too over the next couple of weeks or are continuing to work, I hope you can stay safe, be happy and share peace and goodwill with those around you.

Please get in touch either by emailing me or posting a comment on our Facebook page. www.facebook.com/Cleanzine

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Twitter-t.jpg You can also follow us on Twitter @cleanzine

Yours,

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Jan Hobbs



This Week's News

Vectair Systems campaigns for hygiene bins in mens toilets

* Jenny-Eclair.jpgVectair Systems is taking the lead in encouraging establishments to provide hygiene waste bins in men's toilets, by spreading the word about the issues associated with urinary incontinence.

The company is taking inspiration from a recent initiative in Germany, led by the Federal Association of Prostate Self-Help (BPS) in association with the German Hotel & Restaurant Association (Dehoga). According to a study, more than five million men in Germany (12% of the male population) suffer from urinary incontinence, especially after prostate surgery. However, less than two million of those dealing with the condition seek medical treatment.
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Small UK biosciences company competes on world stage

* Genesis_Caunt_Saunders.jpgA UK-based biosciences company has been recognised as one of Europe's leading and most innovative microbial product developers, after emerging victorious at a number of prestigious awards.

Genesis Biosciences, based in Cardiff, has had a string of triumphs this year after successfully launching its new Evogen microbial product range, Evogen Professional, and winning two important awards for its innovation and scientific breakthroughs.
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Fatberg, dead ahead!

* fatbergs-from-vid.jpgMario Kelly, VP of the Waste Water Innovation Platform of global water, energy and maintenance solutions provider NCH Europe, writes...

"Forget alligators - fatbergs are the modern day menace in our sewer systems - but unlike the infamous reptiles, they are no urban myth. Earlier this year a 10 tonne mass of fat and wet wipes had to be extracted from a 1940s sewer pipe that had collapsed under its weight in Chelsea, London. These masses of grease and fat are causing local authorities a massive headache.
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Facilities Show unveils exciting plans for 2016

* FM-hero_image.jpgLast week over 50 leading companies working within the facilities management industry participated in a planning day for the 2016 edition of the Facilities Show.

In 2015 the Facilities Show celebrated a hugely successful event that saw a 14% increase in numbers, resulting in more than 11,000 visitors through the doors.
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New ANSI/IICRC guides published for mould remediation professionals

* iicrc.jpgInstitute of Inspection, Cleaning and Restoration Certification has announced the publication of a newly-revised ANSI-approved ANSI/IICRC S520 Standard for Professional Mould Remediation and IICRC R520 Reference Guide for Professional Mould Remediation (4th edition, 2015).
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New specification for intelligent clothing is published

Intelligent-clothing.jpgBSI, the business standards company, has published PAS 10412, Intelligent clothing - LED active high visibility clothing - Specification, sponsored by the Taiwan Textile Research Institute.

When workers operate in areas where there is little or no light, they must be visible to each other and their environment. In the absence of light, high visibility clothing may not be seen, or available light may not be sufficient to reflect or charge the luminescent parts of the clothing.
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Cleaning industry needs to rise to occasion before National Living Wage is introduced

The boss of a leading recruitment agency for the food and drink/hospitality/cleaning industry has warned the sector that it needs to prepare for the impact of the new, compulsory National Living Wage.

Derek Ferrol, from Glasgow-based EasyRecruitUK, issued the note of caution just five months ahead of the NLW's introduction in April 2016. It will be paid to workers aged 25 and above and will initially be set at £7.20 an hour but is expected to exceed £9 an hour by 2020. It is expected to boost the wages of six million people but The Office for Budget Responsibility has predicted that 60,000 people will lose their jobs as a result of the changes.
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Study reveals remarkable hospital-wide reduction in c.diff hospital acquired infections

* HAI-reduction.jpgIn a study on the prevention of hospital-acquired infections, Southern California Hospital at Culver City (SCH) significantly reduced HAIs using an innovative UV-C room and surface disinfection service from Clean Sweep Group (CSGI).

The study, published in the December 2015 issue of the American Journal of Infection Prevention, showed CSGI's contracted service reduced the facility-wide HAI incidence rate by over 34%, including a 46% reduction in the rate hospital-acquired Clostridium difficile.
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Incinerator firm wins Liverpool export award

* LCC-30.jpgA Southport incinerator firm has received a business award for its success in export and growth. Inciner8 fought off strong competition to win a Liverpool & Sefton Chambers of Commerce award in recognition of its international expansion and work tackling Ebola in Africa.

Over the last year Inciner8 has been working with the United Nations to provide safe medical-grade incineration facilities to prevent the spread of the contagious and deadly Ebola virus, which can be passed on even once a victim has died.
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Eurofins expands into hygiene testing in hospitals with acquisition of Biotech-Germande

* Biotech-Germande-SAS.jpgEurofins Scientific (EUFI.PA), global specialist in the bioanalytical testing of food, pharmaceuticals and the environment, has announced that it has signed an agreement to acquire Biotech-Germande SAS, one of the leading players in the environmental clinical testing and hospital hygiene market, as well as in medical device evaluation in France.

Located in Marseille, BG employs 40 staff and has established a strong reputation over the last 15 years in the testing of water, air, surfaces and endoscopes in hospitals and healthcare facilities, as well as evaluation of medical devices for manufacturers.
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Bunzl closes 2015 with three further acquisitions

Bunzl is closing 2015 with three further acquisitions - this time in Chile, Spain and France; taking the number of businesses the distribution and outsourcing business has acquired this year to 21. Bunzl tells us it has a total committed acquisition spend of £320 million this year - a record level of spend for Bunzl in any one year.

The company's strong cash flow and balance sheet and the continuing promising pipeline of further acquisition opportunities should enable the Group to consolidate further, the markets in which it competes and continue to increase shareholder value.
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Rising star is not just for Christmas

* Jose-with-Gary-Fage.jpgThere's been no resting on his laurels for this year's British Institute of Cleaning Science Rising Star award winner, Jose Damian, who works at soft support services and contract cleaning specialist, Facilicom UK.
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Julius Rutherfoord lends a helping hand to homeless at Christmas

London specialist in quality cleaning, Julius Rutherfoord, is supporting the charity Crisis at Christmas by providing free cleaning for several of its London centres helping the homeless over Christmas.

Voluntary support is also being provided for Crisis at Christmas by Julius Rutherfoord's recycling partner, First Mile. The London commercial recycling firm is providing free collections of recycling and waste from London shelters.
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Seven things to do with your old mop and bucket

* MotoMop_Santa.jpgBetco Corporation says its latest innovation is sure to replace the mop and bucket system - and while we can't work out which innovation the company's speaking about, we did come across a post: 'Seven things to do with your old mop and bucket'.
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The Cleanzine Archive Search

We keep an extensive archive of news stories and product information that have featured in past issues of The Cleanzine. If you would like to run a search of the The Cleanzine web site using the search tool below please just go ahead by entering in the name of the person, product or company or any other key words that you are looking for.

Search The Cleanzine:

Jobs Section CLICK HERE

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National Account Managers

Southern & Northern UK, OTE £70K

Reintec (part of the HSS Group) are a specialist Hire, Sales and Service cleaning equipment provider who support customers throughout the UK. As the business continues to grow, we now have fantastic opportunities for two National Account Managers to join our team covering both Northern and Southern UK.

The National Account Managers will work closely with our Sales Director to attract new customers whilst ensuring customer retention and growth. The role will focus on the development of the sales pipeline for Reintec to drive revenue and win new business.

Alongside a proven sales experience from the contract cleaning industry, communication skills, commercial awareness and a 'can do' attitude are the key ingredients we're looking for. You'll need to be comfortable working with key stakeholders across the business and happy to present to new and existing customers.

What are the benefits? We'll be honest - it's our colleagues that make us what we are. As well as a competitive salary, company car and fantastic bonus, we provide an industry leading benefits package with an extended range of family-friendly benefits.

Interested? Please visit www.hsscareers.co.uk to apply or for an informal chat call Annie Bhagat on 0161 7494046.


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Technical Manager

c. £45,000 UK based

A new position has become available for a Technical Manager to join the British Institute of Cleaning Science. The successful applicant will take the lead in developing a new range of training and learning programmes, using different methodologies including classroom, practical and online. These new products and services will contribute to the increase in training and membership sales and other related business in both the UK and Internationally. The role will include delivering consultancy services to our customers when appropriate.
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Strategic Operations Manager

Cambridge, OTE 40K-50K

Quality Care Cleaning has an exciting opportunity for a Strategic Operations Manager to join our team in Cambridge. We offer a OTE salary range of £40,000 - £50,000 per annum plus benefits We are a professional, commercial cleaning company with over 30 years' experience, looking to employ a Strategic Operations Manager on a full time, permanent basis to manage our service delivery. We require an experienced, professional, quality driven individual that shares our commitment to customer care, team work & high standards to effectively manage an established team.

The Strategic Operations Manager Job Description

Job Title: Strategic Operations Manager Based at: Quality Care Cleaning Ltd. Copley Hill Business Park Reports to: Managing Director Responsible for: Operational Staff Job Purpose To manage the planning, analysis and delivery of a multi-site commercial cleaning service. The post holder will be responsible for organising, evaluating and revising service whilst maintaining high levels of cleaning service standards, cost effectiveness, and increasing turnover.
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Field Sales Executive/Estimator



Swift Office Cleaning Services Limited is an ISO9001 & 14001 accredited company that has an excellent opportunity for a Field Sales Executive to join their team. You will be visiting potential clients' premises covering London, Herts & Essex to discuss their requirements for daily office cleaning and various associated services. 

A proven sales record in the cleaning industry is essential and you will be able to understand the clients' needs thoroughly, allowing enough time for our cleaning staff to complete our proposal that caters for the clients requirements at the budget they are prepared to spend. Telesales is also a vital part in this role, so experience in all aspects of lead generation is essential.

The successful candidate will be: An excellent communicator with the ability to build rapport with customers. Professional in appearance and conduct. Experienced in field sales in the daily office cleaning or associated cleaning industries and preparing accurate proposals and making your own appointments. Flexible with regards to travel and working when required for new client and contract start meetings. Clean driving licence and ideally living within 25 mile radius of Harlow.
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We have an opportunity for a

Field Sales Manager
Central England

We are looking for the right person to join our sales team. This is a very rare opportunity to join our small, friendly team and sell our unique, premium quality floor cleaning equipment in the central area of England.

Duplex Cleaning Machines has been a leading industry expert in the supply of commercial and industrial cleaning machines since 1986.

Recognised and trusted throughout the UK and globally, the Duplex range cleans all types of flooring and features the unique ability to clean and sanitise with the power of steam. The Duplex machine is the result of many years of the finest design, engineering and craftsmanship with each machine being hand-built in Italy.

Duplex has been an ISO 9001 accredited company for over twenty years demonstrating our compliance with all quality standards related to the supply of products and services.

The successful candidate will be well-organised, professional and familiar with dealing with people at all levels. Experience of the cleaning industry is preferred although full training and product information will be given. 
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Experienced Export Sales Manager - Vectair Systems Ltd


Vectair Systems is a multi-award-winning technological innovator, manufacturer and supplier of commercial 'away from home' washroom equipment. Founded over 25 years ago, we manufacture leading international brands including Airoma, Micro Airoma, Sanitex MVP, V-Screen, Vectair V-Fresh, Babyminder, Quadrasan, Prozone, Femcare, MVP and V-Air SOLID.

With an EMEA Head Office in Basingstoke, UK, Vectair Systems also offers unique OEM (Original Equipment Manufacturers) services, allowing companies to design their own style of coordinated washroom products and dispensers, using the latest manufacturing technologies from state of the art facilities.

As a rapidly growing company trading in over 100 countries globally, an opportunity exists for an experienced and self-motivated individual to join and further strengthen our export team.
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ISSA EMEA Education & Certification Manager

£40,000 Europe, country negotiable

Summary: Are you a rainmaker? ISSA is looking for a proven leader who will provide strategic direction and manage tactical plans to provide education, training, certification and business tools for Europe, Middle East and African member companies of ISSA, the worldwide cleaning industry trade association, www.issa.com. This person will be accountable for planning, management, execution and communication at several levels within and outside the association to meet education and certification revenue and participation goals to satisfaction. Expected to support the EMEA Director in achieving ISSA'S overall strategic goals for the EMEA region. Submit CV in English.

Salary: £40,000 based on experience. Location: within Europe, country negotiable based on job requirements. 
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LAVORWASH GB – Leading manufacturer of cleaning machines

Sales Representative
Manchester area

We have an exciting opportunity for a Sales Representative to join our team based in the area of Manchester, UK. The role will be a full time position working 40 hours a week, Monday to Friday. Typically you will be out on the road 3 days + 2 days at the office.

We are offering a good salary base + bonus/commission and benefits. The perfect candidate for this role will have at least one year of client facing sales experience; if not, please do not apply.

For more details and info please contact rossi.marco@lavorwash.it by sending your CV and we will get in touch.


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Key Account Executive

Base salary £30,000 OTE £42,850
Matched contribution pension scheme, company car, laptop, mobile
M40 / M1 Corridor

The Company Kaiser+ Kraft (KK) is an industrial B2B equipment and hardware reseller via catalogue. KK supplements this with Key Account Managers / Executives to provide a knowledgeable local face with the aim of becoming the preferred supplier of Maintenance, Repair and Operation hardware to its clients.

The Role The Key Account Executive reports to a Key Account Manager and is measured on these KPI's

* Growth in turnover and gross margin across the assigned customer portfolio.
* Implementation of European & UK framework agreements across the sites of major customer groups.
* The identification of capital projects valued in the range £5k to >£30k - translating these into quotations with support and closing the sale.
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How to contact us at The Cleanzine:

Jan Hobbs
Publishing Editor
Email: news@thecleanzine.com
Direct Tel: +44 (0)1372 811 307
Mobile: 07980 288 373

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John Austen
Publishing Director
Email: johnausten@mac.com
Tel: +44 (0)1580 755 863
Mobile: 07766 707 888
 
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Hospital Hygiene

Hospial Corridor

Our weekly updated Hospital Hygiene features current developments and product solutions cleaning and hygiene industry manufacturers are coming up with. Read More.


Recent UK News

Operation Magnify focuses on stamping out on illegal working in cleaning industry

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A meeting took place last week between leaders of the cleaning industry and Immigration officials, as part of Operation Magnify, the Home Office's latest campaign in the fight to stamp out illegal working.

Operation Magnify is targeting the construction and care home sectors as well as cleaning contractors, as these are thought to be some of the most likely industries that illegal workers are to be found - along with the restaurant sector.
more


Cleaning company is the overall 'Tork Loo of the Year Awards' winner

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'We Clean', a Birmingham-based cleaning company, was delighted be awarded the prestigious Overall Tork Loo of the Year Award Trophy at the Loo of the Year Awards annual presentation event last Friday.

This is the first time in the Awards' 28-years-history that a cleaning company has achieved this top award and was in recognition of the company being awarded Platinum Awards for every one of its entries.
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Offering more than just a pint... pub wins award for best accessible loos in the country

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JD Wetherspoon's showcase Velvet Coaster on Blackpool seafront opened this year as the country's biggest public house. It was also the first in the country to include a Changing Places assisted, accessible toilet, for people who need the help of a carer.
more


Lancashire faces cuts in refuse collections and street cleaning

Refuse collections and street cleaning are amongst the services set to suffer as Lancashire County Council tries to reduce its spend by £4.7m.

Deputy leader Cllr Tony Greaves, who oversees the council's finances, told the Lancashire Telegraph: "The government is again slashing our grants and councils like ours in the north of England, are among the worst hit. We're looking at different ways to cut our spending and raise our income, but we're now very close to being forced to stop doing some quite important things."
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Soapbox: flawed vacuum cleaner testing should be re-examined

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Justin Binks, managing director, Sebo UK, writes...

EU labelling requirements for vacuum cleaners have already been much debated - but, in the wake of the Volkswagen emissions scandal, it is worth nothing that vacuum cleaner manufacturers self-test and self-validate so it is all too easy for results to be fudged and skewed to present products in an advantageous light.

Added to this, the tests themselves are unrepresentative of real world cleaning scenarios so magnify the confusion in the market place. Quite simply, the whole process is somewhat unbelievable and pointless.
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British Toilet Association launches UK Toilet Map

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The British Toilet Association has launched an interactive toilet map; a state-of-the-art app that can be used on mobile phones, tablets and PCs.

The map displays the exact location of over 780 toilets across the UK and then expand the information to show opening and closing times, as well as vital information on the overall provision within each toilet for their specialised needs.
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Hako sweepers arrive in Staffordshire towns

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Two historic Staffordshire towns are set to benefit from the latest street-cleaning technology with the arrival of a new fleet of Hako sweepers...

East Staffordshire Borough Council has taken delivery of four Citymaster 1600 machines from Gullivers Truck Hire that will help keep the area's streets, car parks and pedestrian areas looking spick and span.
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Council to cut 45 street cleaning and open spaces maintenance jobs in bid to save £1.395m

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Scotland's Dundee Council, has announced that it is to cut 45 jobs in its street cleaning and open spaces maintenance operation in a bid to save £1.395 million of the £28m it has to shave from its budget over the next two years.
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Elsewhere in Scotland...

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Caretakers at Glasgow's primary schools are threatening to stop cleaning up spillages and picking up litter unless they are paid up to £1,000 extra every year. The workers, employed by Cordia - Scotland's biggest provider of facilities management services in local government - are also demanding back payments of the annual sum, which could cost the organisation more than £2million.
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Eastbourne cleaners shine at Business Awards

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An East Sussex cleaning company has been recognised for its high quality customer service in this year's Eastbourne Business Awards. The Local Cleaners TLC, which was established in the town three years ago, scooped 'Highly Commended' in the Quality Customer Service category.
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New waterless urinals can save washrooms 87,000 litres of water per unit a year

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Armitage Shanks has launched a new range of energy- and cost-efficient waterless urinals, which are easy to install and maintain.
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See the dramatic effects fragrance has on the way we feel

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If you have ever denied the importance of a washroom smelling clean as well as looking clean, or the impact a particular smell might have on the productivity of your workforce or the way your customers will perceive your business, a new initiative by S C Johnson should convince you otherwise...
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CHSA launches new website

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The Cleaning & Hygiene Suppliers Association's (CHSA) new website is now live.

Run by its members for its members the CHSA represents all the major manufacturers and distributors supplying cleaning and hygiene products into the UK and Ireland. The new website clearly communicates the CHSA's three primary activities:
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Timely review wins cleaning contract plus London Living Wage for staff

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Thames Cleaning & Support Services tells us it has managed to implement the London Living Wage without increasing its costs - a move that has helped it win the cleaning & support services contract at Blackstone's newly acquired premises at 160 Queen Victoria Street in London.
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Brentford FC upgrades laundry

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The laundry at Brentford Football Club's training ground operates seven days a week throughout the 10-month season, catering for 120 players with three sets of kit each.
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Working at height specialist receives unexpected reward for paying London Living Wage

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Working at height expert, CAM Specialist Support, has been presented with the London Borough of Lewisham's Employer of the Year award for its commitment to its staff, including paying the London Living Wage.
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Events & Exhibitions

Cleaning & Hygiene Expo
9-10th May 2017
Melbourne
Australia

Web

Pulire Verona
23-25th May 2017
Italy
Email

CleantexPulire 2017
12-14th June 2017
Johannesburg
South Africa

Web

HIGIEXPO 2017
8-10th August 2017
Sao Paulo
Brazil

Web

ISSA/Interclean North America
11-14th September 2017
Las Vegas
USA

Web

WFBSC
18-20th September 2017
Berlin
Germany

Held simultaneously with CMS

Web

CMS
19-22nd September 2017
Cleaning. Management.Services
Berlin
Germany

Web

ISSA/Interclean Istanbul
18-20th October 2017
Turkey
Web

Clean Middle East Pulire
7-9th November 2017
Dubai
UAE

Web

Loo of the Year Awards
2nd December 2017
30th Anniversary of this popular event
St Johns Hotel, Solihull
UK

2016Video

ISSA/Interclean Amsterdam
15-18th May 2018
Amsterdam
The Netherlands

Web



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