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Outsourcing to increase globally over coming years, reveals new report
Businesses are entering a new era in the way they are resourced and organised. The 'open workforce' has arrived, and it has dramatic implications for every aspect of business - particularly in terms of outsourcing, according to a new report from the Association of International Certified Professional Accountants and the Chartered Institute of Management Accountants.
ISSA/Interclean Central & Eastern Europe 2015 places special focus on vehicle washing
ISSA/Interclean CEE, which is being held from 22nd - 24th April 2015 in Warsaw, offers all you need to know about the cleaning business and its international trends, in the space of just a couple of days - and this year it will offer a special focus on vehicle washing equipment in the 'High Pressure and Car Wash Area', where machines and techniques for this sector can be seen in action.
Sodexo with Unilever win international FM award
Sodexo won an international FM award in partnership with Unilever at the PFM Awards this month. The company, with Unilever, scooped the 'Partners in FM Corporate - International' category for the successful launch of Unilever's European Facilities Management Transformation.
EU-ECHA - Restrictions on chemicals are focus of new enforcement project
At its recent plenary meeting, the Forum for Exchange of Information on Enforcement decided that its next major project will focus on enforcing REACH Annex XVII restrictions, the scope of which will be determined early 2015. Inspections will then take place during 2016. The final report will become available in 2017.
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As I mentioned last week, John and I attended the Loo of the Year Awards on Friday. And as always happens when the subject is anything to do with the humble loo (or not so humble in many cases, as we learned during the awards themselves!) there was a real buzz about the place and my comment to John during the accompanying mini exhibition of Awards sponsors, was: “Why can’t all exhibitions be like this?” I’ll bet in terms of good leads, the exhibitors are congratulating themselves on their decision to become involved and sponsor such a worthwhile cause!
As usual, we heard about numerous local council loo closures and real concerns from people about where we’ll all ‘go’ if the closures aren’t stopped soon, but we also heard many success stories. I wonder how, if some councils are able to provide so many award-winning facilities, others can’t seem to shut theirs down quickly enough! With the move to Internet shopping gaining real momentum, councils must do more to attract shoppers to their town centres and sightseers to their places of interest and beauty spots, or lose the accompanying income from parking, entry fees and business/shop rates and rents. Don’t they realise that without decent, accessible loos, people will go elsewhere, leaving their local streets and town centres to become ghost towns?
One presentation that got our table talking was by two mothers speaking on behalf of Changing Places, who have, between them, three disabled children who need special changing facilities if they are to enjoy any type of life outside. They talked about the hardships they face and their relief when they’re able to avail themselves of a properly equipped washroom. Those on our table agreed that a shopping centre with such facilities would draw crowds from neighbouring boroughs. The facilities might be costly to install but just imagine the income from the extra footfall!
Of course the Awards aren’t all about local authority loos but about away from home facilities everywhere. For a full list of winners and photo’s of some of the winning facilities, visit: www.loo.co.uk/externals/downloads/LOY_2014
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This Week's News
‘Global Hospital-Acquired Infection Control Market Analysis and Outlook to 2020’, now available
While better healthcare infrastructure and increasing demand for HAI control products mean that North America and Europe are dominating the global hospital-acquired infection control market, Asia and Latin America are expected to experience high growth rate due to an increase in the demand for these products and the increasing demand for better healthcare facilities in these regions. So says newly published research from Persistence Market Research.
New international standard offers guidance on outsourcing
BSI, the business standards company, has published 'BS ISO 37500 Guidance on outsourcing', the first overarching ISO standard to set out the generic principles and procedures of outsourcing. For the first time also, it helps businesses to access a common vocabulary on which to base their communications.
The value of outsourcing has already been noted by organisations that want to increase their efficiency and reduce their costs by sending work to external third-parties. The practice, which encourages mutually beneficial collaborative working relationships, has grown over the past 20 years and is estimated to generate revenues in the region of trillions of US dollars a year.
LCC Support Services backs Living Wage
LCC Support Services, the national independent cleaning and support services business, is backing the Living Wage Foundation and its hourly rates on all 2015 tenders.
The company is providing every new tender with the requested competitive quote and a second tender based on the Living Wage programme. This allows clients to make their own decisions on hourly rates based on their individual beliefs and corporate consciences.
WoolSafe Educational Conference 2014 'the best yet'
The third WoolSafe Educational Conference, held recently at the Museum of Carpet in Kidderminster, proved to be the most popular WoolSafe Academy event in the UK to date.
It brought together carpet and chemical industry representatives with the best carpet cleaners, inspectors and industry trainers from around the world for two days of seminars, networking and tours.
Sands China and Clean the World make the most of 'One Project Day'
Sands China and Clean the World made the most of 'One Project Day' Friday at The Venetian Macao's Cotai Expo, with the goal of building 20,000 hygiene kits which are to be donated to charities and community organisations in Macao and other Asian countries.
The event is a part of the Sands ECO360 global sustainability strategy and the corporate citizenship program Sands Cares.
Selden Research wins supply chain award
Buxton, UK-based Selden Research has won the Supply Chain partnership for the third year running and attendees from the firm collected the award at a ceremony organised by MITIE.
MITIE's annual 'Work Safe Home Safe' awards were set up in 2010 to recognise excellence in health & safety performance, and officials said that their partnership with Selden has helped them to work in a safer and more efficient manner.
Delivered Health - the complete solution
With a combination of 30 years plus experience in the care home sector, the team at Delivered Health Solutions fully understand the particular needs of their customers, so when DHS embarked on a process of replacing all carpet extraction machines and hard service cleaners with steam cleaning machines, they chose Matrix.
According to Managing Director Barbara Hornby, "This process has resulted in better cleaning standards whilst saving the domestic staff time and effort. Our customers report that domestics are spending approximately 15% less time cleaning, whilst also saving money on their chemical bill."
Proven Canadian chemical-free cleaning solution launches in the UK
Green World Innovations, manufacturer of high performance disinfecting and sanitising ozone-based products, has launched the Lotus Pro cleaning solution to the UK market, helping transform the way UK businesses clean.
The system quickly transforms water into aqueous ozone – nature’s cleaner – by simply infusing water with ozone, which the unit can efficiently stabilise for up to 24 hours.
SmartTask becomes advanced scheduling and mobile workforce management solution for FM sector
Skillweb has launched the next generation of SmartTask to create an advanced employee scheduling and mobile workforce management solution that helps better plan and manage facilities personnel such as cleaning operatives, security officers and maintenance engineers.
As a result, companies will now be able to take advantage of an integrated tool which combines intelligent rostering, live monitoring and integrated proof of attendance across teams of both static and mobile employees, making sure they are at the right place, at the right time to meet all service requirements and perform reliably.
The Cleanzine Archive Search
We keep an extensive archive of news stories and product information that have featured in past issues
of The Cleanzine.
If you would like to run a search of the The Cleanzine web site using the search tool
below please just go ahead by entering in the name of the person, product or company or any other key words that
you are looking for.
National Account Managers
Southern & Northern UK, OTE £70K
Reintec (part of the HSS Group) are a specialist Hire, Sales and Service cleaning equipment provider who support customers throughout the UK. As the business continues to grow, we now have fantastic opportunities for two National Account Managers to join our team covering both Northern and Southern UK.
The National Account Managers will work closely with our Sales Director to attract new customers whilst ensuring customer retention and growth. The role will focus on the development of the sales pipeline for Reintec to drive revenue and win new business.
Alongside a proven sales experience from the contract cleaning industry, communication skills, commercial awareness and a 'can do' attitude are the key ingredients we're looking for. You'll need to be comfortable working with key stakeholders across the business and happy to present to new and existing customers.
What are the benefits? We'll be honest - it's our colleagues that make us what we are. As well as a competitive salary, company car and fantastic bonus, we provide an industry leading benefits package with an extended range of family-friendly benefits.
Interested? Please visit www.hsscareers.co.uk to apply or for an informal chat call Annie Bhagat on 0161 7494046.
c. £45,000 UK based
A new position has become available for a Technical Manager to join the British Institute of Cleaning Science. The successful applicant will take the lead in developing a new range of training and learning programmes, using different methodologies including classroom, practical and online. These new products and services will contribute to the increase in training and membership sales and other related business in both the UK and Internationally. The role will include delivering consultancy services to our customers when appropriate.
Strategic Operations Manager
Cambridge, OTE 40K-50K
Quality Care Cleaning has an exciting opportunity for a Strategic Operations Manager to join our team in Cambridge. We offer a OTE salary range of £40,000 - £50,000 per annum plus benefits We are a professional, commercial cleaning company with over 30 years' experience, looking to employ a Strategic Operations Manager on a full time, permanent basis to manage our service delivery. We require an experienced, professional, quality driven individual that shares our commitment to customer care, team work & high standards to effectively manage an established team.
The Strategic Operations Manager Job Description
Job Title: Strategic Operations Manager Based at: Quality Care Cleaning Ltd. Copley Hill Business Park Reports to: Managing Director Responsible for: Operational Staff Job Purpose To manage the planning, analysis and delivery of a multi-site commercial cleaning service. The post holder will be responsible for organising, evaluating and revising service whilst maintaining high levels of cleaning service standards, cost effectiveness, and increasing turnover.
Field Sales Executive/Estimator
Swift Office Cleaning Services Limited is an ISO9001 & 14001 accredited company that has an excellent opportunity for a Field Sales Executive to join their team. You will be visiting potential clients' premises covering London, Herts & Essex to discuss their requirements for daily office cleaning and various associated services.
A proven sales record in the cleaning industry is essential and you will be able to understand the clients' needs thoroughly, allowing enough time for our cleaning staff to complete our proposal that caters for the clients requirements at the budget they are prepared to spend. Telesales is also a vital part in this role, so experience in all aspects of lead generation is essential.
The successful candidate will be: An excellent communicator with the ability to build rapport with customers. Professional in appearance and conduct. Experienced in field sales in the daily office cleaning or associated cleaning industries and preparing accurate proposals and making your own appointments. Flexible with regards to travel and working when required for new client and contract start meetings. Clean driving licence and ideally living within 25 mile radius of Harlow.
We have an opportunity for a
Field Sales Manager
We are looking for the right person to join our sales team. This is a very rare opportunity to join our small, friendly team and sell our unique, premium quality floor cleaning equipment in the central area of England.
Duplex Cleaning Machines has been a leading industry expert in the supply of commercial and industrial cleaning machines since 1986.
Recognised and trusted throughout the UK and globally, the Duplex range cleans all types of flooring and features the unique ability to clean and sanitise with the power of steam. The Duplex machine is the result of many years of the finest design, engineering and craftsmanship with each machine being hand-built in Italy.
Duplex has been an ISO 9001 accredited company for over twenty years demonstrating our compliance with all quality standards related to the supply of products and services.
The successful candidate will be well-organised, professional and familiar with dealing with people at all levels. Experience of the cleaning industry is preferred although full training and product information will be given.
Experienced Export Sales Manager - Vectair Systems Ltd
Vectair Systems is a multi-award-winning technological innovator, manufacturer and supplier of commercial 'away from home' washroom equipment. Founded over 25 years ago, we manufacture leading international brands including Airoma, Micro Airoma, Sanitex MVP, V-Screen, Vectair V-Fresh, Babyminder, Quadrasan, Prozone, Femcare, MVP and V-Air SOLID.
With an EMEA Head Office in Basingstoke, UK, Vectair Systems also offers unique OEM (Original Equipment Manufacturers) services, allowing companies to design their own style of coordinated washroom products and dispensers, using the latest manufacturing technologies from state of the art facilities.
As a rapidly growing company trading in over 100 countries globally, an opportunity exists for an experienced and self-motivated individual to join and further strengthen our export team.
ISSA EMEA Education & Certification Manager
£40,000 Europe, country negotiable
Summary: Are you a rainmaker? ISSA is looking for a proven leader who will provide strategic direction and manage tactical plans to provide education, training, certification and business tools for Europe, Middle East and African member companies of ISSA, the worldwide cleaning industry trade association, www.issa.com. This person will be accountable for planning, management, execution and communication at several levels within and outside the association to meet education and certification revenue and participation goals to satisfaction. Expected to support the EMEA Director in achieving ISSA'S overall strategic goals for the EMEA region. Submit CV in English.
Salary: £40,000 based on experience. Location: within Europe, country negotiable based on job requirements.
LAVORWASH GB – Leading manufacturer of cleaning machines
We have an exciting opportunity for a Sales Representative to join our team based in the area of Manchester, UK. The role will be a full time position working 40 hours a week, Monday to Friday. Typically you will be out on the road 3 days + 2 days at the office.
We are offering a good salary base + bonus/commission and benefits. The perfect candidate for this role will have at least one year of client facing sales experience; if not, please do not apply.
For more details and info please contact email@example.com by sending your CV and we will get in touch.
Key Account Executive
Base salary £30,000 OTE £42,850
Matched contribution pension scheme, company car, laptop, mobile
M40 / M1 Corridor
The Company Kaiser+ Kraft (KK) is an industrial B2B equipment and hardware reseller via catalogue. KK supplements this with Key Account Managers / Executives to provide a knowledgeable local face with the aim of becoming the preferred supplier of Maintenance, Repair and Operation hardware to its clients.
The Role The Key Account Executive reports to a Key Account Manager and is measured on these KPI's
* Growth in turnover and gross margin across the assigned customer portfolio.
* Implementation of European & UK framework agreements across the sites of major customer groups.
* The identification of capital projects valued in the range £5k to >£30k - translating these into quotations with support and closing the sale.
Sales People Required
East & West Midlands, Greater London
Denis Rawlins Ltd has been supplying cleaning machines and matting to industrial, commercial and institutional organisations for over 45 years. We specialise in first class support through customer service, training, product demonstrations and advice.
We currently have vacancies for sales people in the East and West Midlands, as well as the Greater London area with remuneration in the form of a competitive package based on your expertise.
Experience of selling cleaning machines or similar capital equipment to industrial, commercial and institutional customers is preferred but not essential.
Interested candidates should contact James White in the first instance with your C.V via firstname.lastname@example.org
Cleaning Services Sales Executive / Trainee
Founded in 1972 and based in Welwyn Garden City, we provide high quality cleaning services operating inside the M25, Herts, Beds, Bucks & Essex. We enjoy an outstanding reputation operating within the Education, Office Cleaning and Leisure sectors predominantly. We employ in excess of 1000 staff providing services for over 200 extremely satisfied customers. As we continue to grow, we are recruiting for a Sales Exec / Trainee Sales Exec with experience of the Cleaning, Washroom services or "soft services" environment.
Educated to minimum A level standard, the candidate will have a sound knowledge of Word, Excel and Powerpoint along with a good grounding in pricing principles. Full clean driving licence & DBS clearance will be required.
You will receive full training in a friendly and supportive environment. An excellent basic salary is offered with a company vehicle, plus an uncapped commission package.
Please send your CV to Paul Nixon, Director:
Commercial Window Cleaning Manager
Lancing, West Sussex
£25K per year + bonus
Wanted to run office and scheduling for all contractors, sales work & logistics. Needs experience in window cleaning. Knowledge of London & South East Region, Health & Safety helpful. Must be competant in using computer and with good customer relations.
Email CV to email@example.com
UK Area Manager Cleaning Operations
CCS Cleaning are currently recruiting for a full-time Area Manager to look after our sites throughout the United Kingdom. The ideal candidate will have a proven track record in the cleaning industry and have a very good knowledge of the business. The successful candidate will receive a competitive salary, full training and will be mentored by our Group Operations and Development Manager. Company phone, car and tablet will also be provided.
Key responsibilities will include:
- First point of contact with our customers
- Manage staff on contracted sites and report any issues to Operations/HR/payroll
- Ensure adequate staffing levels on all sites and follow Recruitment Procedures
- Delivering Company's high standards across all sites and ensuring Customer satisfaction
- Train and develop staff through the companies training matrix
- Support, manage and maintain high cleaning standards
- Conduct Monthly Specialized Cleaning Standard Audits
- Manage store hour budgets and approve Site Supervisor's timesheets
- Ensure cleaning supervisors are following correct procedures with regard to filing paper work to the payroll department
- Be on-call at all times to fully manage and monitor any issues
- Continually promote our Company Policies and Standards -Assist with the setup of new contracts
Area Manager Cleaning Operations
CCS Cleaning are currently recruiting for a full-time bi-lingual Area Manager to look after our sites throughout the Netherlands. The ideal candidate will have a proven track record in the cleaning industry and have a good knowledge of the business. The successful candidate will receive a competitive salary, full training and will be mentored by our Group Operations and Development Manager. Company phone, car and tablet will also be provided.
AREA OPERATIONS MANAGER
Job Title: Area Operations Manager Office: Cleanology House, 7 Lion Yard, Tremadoc Road, Clapham, London SW4 7NQ
Package: circa £30k + quarterly bonus + car
Hours of work: full time; min. 45 hours per week – permanent position
Start date: immediate
About the company: Cleanology is a dynamic and fast-growing commercial cleaning, security and facilities management company, providing professional services to offices, restaurants, retail outlets, schools and other businesses around London. The company employs 400+ staff.
About the role: A demanding field-based, operational management role for someone with patience, energy and stamina. The role can require long hours and requires a disciplined individual able to manage time effectively. There is also opportunity to grow within the business, for ambitious candidates wanting career progression.
Purpose: - Manage and operate a portion of the company’s contracts - Manage cleaning staff working on those contracts - Maintain and develop relationships with existing clients
Key Responsibilities: - Ensure all jobs are staffed and cover in the event of holiday or sickness - Regularly meet clients for feedback - Start-up and manage any new contracts - Manage an area supervisor - Reporting to an operational director
Business Development Manager - Ireland
Business Development Manager - Northern England/Scotland
Ramon Hygiene Products, based in Leicester, are one of the UK's and Ireland leading suppliers of cleaning products and equipment to the professional hygiene and janitorial trade as well as cash and carry wholesale and retail sectors. We offer a wide range of branded and own label cleaning products into both sectors, coupled with an extensive range of professional cleaning equipment.
We have two exciting new opportunities for a high calibre salespeople to join our enthusiastic and committed team. The positions involve developing our business building on an established customer base across Ireland and another position in Northern England/Scotland and seeking new customers. The ideal candidates will be very market aware, intelligent and confident with outstanding time management expertise and have exceptional sales and account management abilities.
These are home based positions. Ideally residing in Belfast or Dublin for the position in Ireland and The Central Belt in Scotland. However, you would be expected to stay away as required to cover the territory and during the training period. You are required to have strong organisational skills, excellent reporting capabilities and be structured in your approach to your sales targeting. The ability to negotiate at all levels and conduct practical demonstrations is essential.
The ideal candidates will have a minimum of 3 years' sales experience within the Hygiene and Janitorial markets or within the FMGC sector. Full training will be provided. Competitive salary, company car, mobile phone, laptop and usual expenses are offered.
Apply in writing enclosing a current C.V. to firstname.lastname@example.org
Regional Account Manager
Central England, East Anglia, Home Counties, North London
Vileda Professional is the leading global solutions provider of innovative quality cleaning systems for the Professional user. Our UK business is seeking an exceptionally talented individual for the position of Regional Account Manager covering the Central England, East Anglia, Home Counties and North London areas You will assume responsibility for the achievement of sales targets within your region through development of new business in the healthcare, FM and local government sectors in conjunction with partner distributors Skills
* We are looking for an exceptional, target driven, talented individual with proven ability to develop long term sales growth through the development and maintenance of an active prospect list
* You should be experienced in, and able to demonstrate your skills at, the sale of innovative products and systems to end-users. * You will bring with you demonstrable sales experience within the cleaning industry
* You must be able to demonstrate exceptional presentation skills both written and verbal and evidence good time management skills
Remuneration will be commensurate with the position and can be advised on application
Enquiries and CV should be addressed to Mrs Heather Spink, Personnel Manager at Heather.Spink@fhp-ww.com or alternatively to FHP LP, 2 Chichester Street, Rochdale, Lancashire OL16 2AX.
Commercial Contracts Manager
£25,000 - £27,000 p.a.
Company vehicle provided
We are a professional, commercial, cleaning company with over 30 years' experience looking to recruit a Commercial Contracts Manager who will be responsible for the effective management of a dedicated team providing a cleaning service to designated clients.
The successful applicant will be a business minded, hands-on, customer focused individual that shares our commitment to team work and high standards.
You will preferably have relevant experience, gained in a commercial cleaning setting, and experience of managing a team in a result driven environment.
We will consider established deputy managers and managers from other sectors who have the required skills and experience to take the next step in their management careers with a Company experiencing continued growth.
To apply, or to request further details, please contact us on 01223 833 300, or email email@example.com
Closing date: 10th April 2015
National Washroom Company
SE London based
We currently have the following opportunities:
Servicing clients washroom needs
Clean driving licence required
Multi Drop Driver
Experience of driving in London required
LWB van and 7 1/2 tonne experience
Clean driving licence required
Internal Sales Support
Product sourcing, supporting our external sales team
Technical and Training Support
External client product training
Excellent salary and benefits
Please email Application/CV to:- firstname.lastname@example.org
Business Development Manager
Battersea, Greater London (SW8)
Salary: Starting at £35,000 per Annum to Uncapped OTE
Reporting To: Sales & Marketing Director
GreenZone Cleaning & Support Services is a growing, dynamic organisation offering our clients a unique service delivery, providing a green cleaning service. Although we are a young Battersea based company we have the knowledge & expertise to deliver exceptional levels of service.
We have a fantastic opportunity to be a part of a very successful team and are currently seeking Business Development Managers at all levels.
The aim of the role is to achieve mandatory sales targets. To develop the GreenZone business profitably by gaining new customers and developing specific existing accounts where the opportunity has been identified.
Candidates should possess the Skills, Behaviours and Knowledge listed below:
Business Development Manager – Key Deliverables:
• Implement the Sales and Marketing Plan.
• Identify Sales Targets for each three months on a rolling basis.
• Identify Sales Prospects for each six months on a rolling basis.
• Target Specific End User clients as agreed with the Sales and Marketing Director.
• Identify, classify and develop Sales Leads.
• Follow up Sales Leads, Periodic and Ad-hoc quotations.
• Work with Operations Managers to identify additional opportunities to sell.
Area Sales Representative - B2B
Midlands & South West
VERMOP is one of Europe´s leading manufacturers of cleaning systems and accessories. We achieved this through many years of competence, excellence in innovation and the personal motivation of our employees. Our production site in Germany stands for tradition, quality and consistent customer orientation. Due to continued expansion and growth we are now looking for a driven Area Sales Representative to join our team.
* Developing and maintaining relationships with new and existing clients
* Business development and acquisition of new clients
* Identification of client´s requirements and making recommendations
* Configuration and presentation of client customised product solutions
* Provision of ongoing site implementation and after care service support to clients
* Sales experience with a proven track record, preferably from within a field sales environment
* Knowledge of the B2B cleaning industry is highly desirable * Strong technical skills and good software skills
* Good analytical and organisational skills
* Ambition and enthusiasm to promote the VERMOP brand
We offer you a highly challenging role in a successful and growing company. You will receive a competitive salary depending on skills and experience as well as a company car and 20 days holiday. To ensure you a successful start at VERMOP, full product training at our Training Centre in Germany will be given.
To be considered for this role, please send your job application (including covering letter outlining suitability and CV) to email@example.com
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Recent UK News
Change of secretariat for BCC
Following a turbulent 12 months in the facilities management sector which saw the merger of the Cleaning & Support Services Association with the Building Futures Group (formerly Asset Skills), the secretariat agreement between the British Cleaning Council and BFG has been severed by mutual consent.
CK Consumables success with 'Emirates 2'
CKC repeats Emirates Open Day success and hosts AHCP meeting. London-based CK Consumables (CKC) has once again held its Open Day at the world famous Emirates stadium in North London, home of the Arsenal football club.
Soapbox: Five personality traits for Facilities Managers
Writes Peter Forshaw, managing director of Maxwell Stephens Recruitment
"I attended the British Institute of Facilities Management London region event - 'Question Time' at Somerset House last month where one of the speakers made a comment which I thought was quite funny. When asked about the type of people he recruits, he said: "We like anyone who is nice."
100% captive audience for your products!
The 2014 Loo of the Year Awards Event will be held at the St Johns Hotel in Solihull on Friday 5th December (day time event) and this is an opportunity for all companies involved in providing or supplying to washrooms to promote their services, provide hospitality to prospects, clients or staff and also enjoy unrivalled networking opportunities.
Events & Exhibitions
12-14th June 2017
8-10th August 2017
ISSA/Interclean North America
11-14th September 2017
18-20th September 2017
Held simultaneously with CMS
19-22nd September 2017
18-20th October 2017
Clean Middle East Pulire
7-9th November 2017
Loo of the Year Awards
2nd December 2017
30th Anniversary of this popular event
St Johns Hotel, Solihull
Clean India Technology Week
18-20th January 2018
15-18th May 2018