Cleanzine: your weekly cleaning and hygiene industry newsletter 5th December 2013 Issue no. 602
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Welcome to the
Cleanzine - the original Cleaning & Hygiene industry e-news Read by industry professionals in 148 countries worldwide! Bearing in mind just how much our supermarkets make each year I was rather disgruntled to learn this week that one of the UK’s ‘big five’ chains, Morrisons, is planning to save money by scrapping its regular store window cleaning services between December and February. Why is it always the cleaning budget that's cut when money's tight? According to some reports, the decision-makers believe that customers won’t notice as it’s mostly going to be dark outside with little sunshine to show up any dust, smears and other dirt. That may be so, but I wonder how much thought they’ve put into potential loss of profits, when the now redundant (and possibly income-less) local window cleaners who may be Morrisons customers, either can’t afford to shop, or simply decide to spend their money elsewhere because they’ve been cast aside – not to mention their family and friends who may support them by following suit. Judging by comments in the forums, other customers tend to feel that this lack of pride in the cleaning probably mirrors a disregard of hygiene throughout the operation and are threatening to start visiting one of the other four large supermarkets, rather than shop in what’s likely to be a dirty facility! A spokesman for the chain also cited ‘health & safety’ as being a reason for the cuts, because the water that runs off windows can be a slip hazard in the Winter. I can’t help wondering though, why that’s never been a problem before… Please get in touch either by emailing me or posting a comment on our Facebook page. www.facebook.com/Cleanzine Yours, This Week's News
Banking on better cleaning out of Principle! Principle Cleaning Services has been awarded the external and internal cleaning contract for Standard Chartered Bank's headquarters at 1 Basinghall Avenue, London. As part of the contract, Principle Cleaning staff will carry out daily office cleaning, general periodic tasks, window cleaning, washroom services, landscaping, waste management and pest control. New Grout Shield cleans and restores old grout to look brand new The New Grout Shield Restoration System is a revolutionary new way to clean and restore old grout, making any tiled area look brand new again. Grout Shield recolours and seals grout so that it is no longer porous and therefore protects it from future stains, mould and mildew, making it extremely easy to clean and maintain. 'uBin' - Best Recycled Plastic Product winner 2013 Manufacturing engineer Will Hayes, through his own small company, has designed and manufactured the stylish uBin to encourage responsible recycling of rubbish in offices, schools, universities, hospitals and other typical working environments. Free guide shows how to keep your workforce healthy A free guide to improving workplace wellbeing, with eight practical steps to help reduce staff absence and cross-infection, has been launched by specialist in cleaning & hygiene, Julius Rutherfoord. Soapbox: Five things to do in 2014 A study into the financial performance and value of the UK's top 792 commercial cleaning companies highlights five things owners and directors must do in 2014. Hospital Trust renews £3.3m contract with Norse Norfolk & Norwich University Hospital Trust (NNUHT) has renewed its facilities management contracts with Norse Commercial Services. The three-year contract (with the option of a further two year extension) is worth over £1.1 million a year to the Norwich based FM provider. Lonza offers multiple disinfecting options for combatting Norovirus in schools Headquartered in Basel, Switzerland, Lonza's Hygiene and Preservation business offers a comprehensive line of highly effective disinfecting products for use by school janitorial and cleaning service personnel to combat Norovirus, a leading cause of serious stomach illnesses. Lonza disinfecting wipes, sprays and liquid disinfectants act quickly to eliminate Norovirus as well as other pathogenic bacteria and viruses on multiple surfaces ranging from school desks and stairwell handles to cafeteria tables and other high-touch areas. Outsourcing cleaning can help 'bricks & mortar' retailers make significant cost savings Commonsense tells us that cleanliness is a key driver of customer retention and an effective means of adding value in the retail sector. Now a new report from Emprise Services argues that retailers should use cleaning services strategically to enhance the customer experience and increase brand loyalty, whilst driving operational cost savings and efficiencies. Firm focus on the future at British Cleaning Council Conference The British Cleaning Council Conference, which took place last week at the CBI Conference Centre, London, was based on the theme 'Future Proofing the Cleaning Industry'. Delegates were treated to a team of expert speakers giving presentations on future-related topics ranging from the environment to start-up technology to staff retention, while workshops enabled delegates to learn new skills to take back to their businesses. Picketts Health to sell Zylast for Orbel hand sanitiser applicator Innovative BioDefense (IBD), manufacturer of the Zylast line of broad-spectrum, persistent antimicrobial products, announced yesterday an exclusive relationship with Australian-based Picketts Health, to provide a modification of its proprietary lotion and antiseptic sanitiser for use in Picketts Health's patented Orbel hand sanitiser applicator. 2013 ISSA Best Customer Service award winners announced ISSA, the worldwide cleaning industry association, has announced the 10 winners of the 2013 Best Customer Service Awards, selected for their exemplary customer contact at the show, by ISSA/Interclean North America 2013 exhibition visitors. British Safety Council tops the class for IEMA environmental qualifications The British Safety Council, (which despite its name provides training and certification to anyone, anywhere in the world) has achieved the highest pass rate among UK and international providers of the Institute of Environmental Management & Assessment's Associate Certificate in Environmental Management. Cleaning Products Europe 2014: book your place now! Cleaning Products Europe 2014 is taking place at the Hilton Deansgate, Manchester, UK from 25th - 27th March and will consist of an interactive pre-conference workshop, two full days of high level presentations, insightful panel discussions and excellent networking opportunities. Discounted Early Bird tickets are available but the offer expires 20th December, so if you're planning to attend it's worth booking now. Cleaning contractors, clients, and successful meetings One of the problems contract cleaners often encounter is a lack of customer interaction. Usually, when a contract cleaner hears from the customer, it's due to a problem. Making matters worse, this lack of interaction also makes it easy for clients to move on to another vendor with a lower bid.
It is important for contract cleaning business owners to be conscious of customer communication and encourage feedback. When clients believe that the contractor cares about the facility's best interests, price becomes a secondary issue. Take the Clean Up Cruelty pledge and help end product testing on animals International campaigning organisation, Cruelty Free International, runs the international accredited scheme for companies that have ensured their entire production chain is free from animal tests.
The Leaping Bunny logo is awarded to companies that meet the criteria and can prove that their products have not been tested on animals... And the latest brand to be certified free from animal testing – and thus able to use the Leaping Bunny logo - is Soluclean. The Cleanzine Archive Search We keep an extensive archive of news stories and product information that have featured in past issues of The Cleanzine. If you would like to run a search of the The Cleanzine web site using the search tool below please just go ahead by entering in the name of the person, product or company or any other key words that you are looking for. How to contact us at The Cleanzine:
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clicking the link above. Hospital Hygiene Our weekly updated Hospital Hygiene features current developments and product solutions cleaning and hygiene industry manufacturers are coming up with. Read More. Recent UK News
HSS Hire bolsters cleaning offer with purchase of Tecserv UK HSS Hire Services Group, the UK's leading national supplier of tools, equipment and related services, has acquired Premiere FCM (TecServ), the specialist provider of maintenance services for cleaning machines, from Premiere Products Group. Current cleaning services saved at Southampton General Hospital
WAMITAB becomes British Cleaning Council's 22nd member
Oldham tissue firm fined over severed fingers An Oldham-based tissue manufacturer has been fined for safety failings after an employee lost the tops of two fingers in machinery. Rose Tissues, which processes and prints kitchen roll and toilet tissue at its plant on Sefton Street in Hollinwood, was prosecuted by the Health & Safety Executive following the incident in May 2012. Disposables UK ends year on a high with Business of the Year Award win
Julius Rutherfoord adds Royal Botanic Gardens, Kew to bumper crop of contracts for 2013
Pilot washing machine boosts independence for Chinese elders in Newcastle
Leonardo Foam Soap now clinically approved
Soapbox: Are you taking advantage of all the support available to aid growth
Europe's largest urban shopping centre scoops waste reduction and recycling award
Guy's and St. Thomas' NHS uses Skyguard to protect 600 lone working staff
Cresswell reaches a milestone 18!
Events & Exhibitions Cleaning Products Europe Care Show London Interclean Amsterdam Cleantex Africa ISSA Pulire 2025 |